Reviews
Frank and Sons Moving and Storage
Reviews Frank and Sons Moving and Storage
What Our Moving and Storage Customers are Saying About Us
Moved into my first big girl place and I had the best experience with Alex & one of his guys. They were quick, kind, and incredibly helpful. I am new to Southwest Florida and found them on Facebook. Would highly recommend!
After two amazing moving experiences (5 months apart) that we had with Frank and Sons, I found their website to write this review. They moved my savvy and feisty 82 year old mom who is on her own 2 times in 5 months. From planning – packing – moving – to re-assembling the furniture, Frank and Sons was responsive, courteous, arrived on time, patient, gentle, and very communicative and efficient. We received an A+ score from the apartment company stating that there was 0 damage to the unit from the move. They were available to move my mom in less than 48 hours, as requested. I live in another state and my mom did not have her cell phone on the day of the move! And, still, the move went off without a hitch as the communication was quickly made to divert phone calls to me. I would absolutely recommend them again and will likely use them in the future as well. Thank you Frank and Sons!!! Keep up the great work!!!
Super from start to finish
Everything about dealing with Frank & Sons was wonderful. Alex explained everything for my move back to Buffalo, NY, gave me a two-day window for pickup by Wheaton/Bekins. Spencer, the moving van driver, called me two days before the first day of the window, said he’d be in Ft Myers tomorrow and would come by at 5.30 p.m. for the inspection. He arrived at 5.30, tagged everything, reassured my son and me he’d keep in touch throughout the move. Next morning, they arrived at 8 a.m. and packed up. We started driving. Alex had given me an arrival time span of 14 days. Yikes! Spencer said, he’d be in Buffalo on the first or second day, no problem. The first day of the 14-day arrival window, he called and said he’d be there the next day at 5.30. At 5.30 the van pulled up. They unloaded efficiently. Everything was there. Nothing was scratched or broken. The cost was $3800 from Ft Myers to Buffalo, 1350 miles. I couldn’t be happier!!!
Frank and Sons just moved me from my home to a retirement community in Naples. I can’t say enough great things about Alex, Donna, Rich, and the entire crew. They are professional, caring, friendly, on time, efficient, affordable, and treated my belongings as if they were their own. Their genuine caring, warmth, and kindness turned a stressful life event, into a hassle free experience! They packed my belongings, loaded them, and unpacked them with no issues. I have used other movers in the past, and they are by far the best. If I could give them more than 5 stars, I would. They were simply great to work with and extremely affordable. I highly recommend them to anyone needing a mover.
Frank and Sons are wonderful! They took their time and were super careful moving my baby grand piano. This is the 2nd time I have used them.
Frank and Sons Moving did a great job for me. They provided me with a fair estimate to move and held to the price. There was no “holding my goods hostage” for more money.
Jim and his crew showed up on time and had my entire household loaded within 3 hours. They were amazing. They did everything they could to accommodate me, including loading items I originally forgot to mention.
I would highly recommend them to anyone looking for a great moving experience. They were top notch.
I recently moved my business and was hesitant about hiring anyone to move our equipment. I was lucky enough be referred to Jim and his crew. I was not only impressed on the quality of work but on the way they handled my equipment. They were kind and were opened to my comments while they moved even though they knew what they were doing. I truly appreciate all their work and recommend their services. ????% satisfied!
By far the best moving company In South west Florida in my opinion. It’s a small company ran by extremely experienced ladies and gentlemen who put the customers first. Fast and efficient with a gentle touch. Very respectful employees that are flexible,driven and honest. Competitive rates and consistent service carried out by competent people who care. If you’re looking for someone to move your prized possessions, then look no further than Frank and sons moving and storage.
Five Stars without a doubt.
When I received the invoice for less than the estimate, I was floored.
Plus the employees were first rate and knowledgeable, worked non-stop and completed the move with no damage.
Hope I never need to move again, but if I do, Frank & Sons will get the job.
Frank and Sons Moving did a great job for me. They provided me with a fair estimate to move and held to the price. There was no “holding my goods hostage” for more money.
Jim and his crew showed up on time and had my entire household loaded within 3 hours. They were amazing. They did everything they could to accommodate me, including loading items I originally forgot to mention.
I would highly recommend them to anyone looking for a great moving experience. They were top notch.
Extremely professional and expert moving company. I would highly recommend their service. They also hire young veterans just out of the service and generously give back to our community.
Exceptional Mover
I have used Frank and Sons Moving and Storage three times over the last 6 years. Each move involved packing and storage of our belongings. In our most recent move from Tampa to Naples, we chose to use Frank and Sons instead of a Tampa based mover because of our outstanding past experience with them. They are wonderful to work with, I cannot say enough about how exceptional they are. Phone conversations with Robin and Donna, were organized, productive and helpful. The owner, Jim, is honest, professional, an expert in his field, friendly and efficient. On moving day, the team was on time, professional, proficient, fun and careful of both my belongings and my house.
In each move they packed our belongings as if they were their own and moved our possessions into their storage facility. When the time came to move into our new homes and retrieve our items from storage, they were exceptionally accommodating with dates, delivered our possessions on time and undamaged.
I am impressed with the entire operation from first contact and receiving an estimate to packing, moving and storage. This family owned, and operated business was always on time, courteous, professional, affordable, friendly, provided excellent customer service and efficient. I would not consider calling another mover and would highly recommend them to anyone I know, homeowner or business. Absolutely a five-star operation!
We needed to move heavy, yet delicate jewelry cases for our new store location and what an awesome job! Frank and Sons were speedy to respond to our message, accommodated our “in a hurry” situation and were very professional. I would recommend them, they did a fantastic job!
Our store has used Frank and Sons for YEARS AND YEARS!….NEVER disappointed…..NEVER a problem….ALWAYS professional and good attitudes……RECOMMEND HIGHLY…..Su Casa “a furniture boutique”
We have used Frank and Sons at least four times now since our first move way back 30 years ago. This move was no different from all the others. Everything went smoothly. Great service from initial call to Robin and the crew is outstanding. I recommend using Frank and Sons for a professional and worry free move.
Frank and Sons Moving made our move super easy! Jim and his team really came through for us at a moments notice. They worked diligently to get my family and I moved into our new home and I could not be more pleased to have found their service. Additionally, Jims wife, Sami from Senior Move Management was on hand to assist with all the unfinished packing I had and took complete care of the delicate Items adn things I could not get packed myself. GREAT Team, GREAT company, couldnt have done it without them! I highly recommend both services if you are planning a move!
This is a little story to help you decide on who to choose for your moving services. I needed to move and I didn’t have much help every time someone was asked, I was told yes, that they would be there on the weekend. Then the weekend came and they were not available. However one Saturday afternoon as I was moving I had fallen and broken my leg. I ended up being hospitalized. I couldn’t walk or bear weight on my leg for the next 6 weeks. Thoughts race through my mind I did not have much time to get out of the place I was living. I called Frank and sons to help with the move. Robin the receptionist had said there was no availability. She didn’t leave it there. Robin said that she will get with the manager and give me a call back. When Robin called me back she let me know that they would be there first thing Saturday morning. The service was amazing even though I was not able to do anything, I sat back and I told them what had to be done and they did it. From now on I will not move myself I will not ask anybody for help. I will call Frank and Sons Moving and Storage and have them do it. Since they know what they’re doing how to stock and store. That is the way to go. The employees made my experience awesome. I’m willing to pay anything instead of breaking my leg and being bedridden. Hats off to this company. God bless.
Just wanted to thank you guys for making our move a pleasant experience. We really enjoyed talking with Donna when she came over and your crew was wonderful also. Rich and crew were prompt, courteous and took great care of what was valuable to us. They delivered are stuff on time and didn’t leave until we were completely satisfied with their placement of our belongings. We really enjoyed making the move with them. Again, thank you very much.
Movers did a great job. Polite and professional. Never dinged any furniture. When moving in remembered where to put the furniture in the new house based on where it came out of the old house
I’ve hired Frank and Sons at least seven times over the years; they’ve always been great, and my move last week was no exception. They’re accommodating, prompt, courteous, friendly, and the crew was fast and efficient. They will do whatever it takes to make an otherwise stressful day much easier. I highly recommend them. If I could give them 10 stars, I would! They are nothing short of amazing!!
Alex and his team from Frank and Sons went above and beyond for my family. Our family has been in the process of moving from Michigan to Florida, which makes shipping and receiving large packages to our new home difficult. Frank and Sons took care of all of our worries! Alex was a great communicator, even answering our inquiries on the weekends and in the evening. When moving day came, Alex’s team was punctual, friendly, and fast! This team goes above and beyond and I would highly recommend them to anyone.
Frank and Sons was absolutely amazing to work with and completely took the stress out of the move for my wife and I. They even helped us take away all the cardboard after unboxing our items for us. I highly recommend these guys!
We have used Frank and Sons for several moves over the years as we have moved around Cape Coral several times. We recommended them to my parents, and some friends over the years and all of us have been extremely happy with their service. The crew has always been careful, courteous and patient with us as sometimes we don’t know exactly where we want our stuff until it gets brought through the door, lol. They always have the proper tools and equipment to handle anything you need. They are experienced movers and can manage getting everything where it needs to go. We recently moved our business as well, and Frank and Sons handled a large amount of big filing cabinets and huge flat file drawer cabinets for maps and plans we use in our business. The owner, Jim, is a pleasure to deal with and has always given us an estimate and sticks to it. No hidden or extra fees ever. We recommend Frank and Sons highly for both residential and commercial moves.
They were great! First time using professional movers and so glad that I did !!! They helped me with open boxes and big pictures for my 200 mile move… worked with me on dates and storage ! Really great job !!! Thanks again for the hard work :)))
We moved our entire home within Florida, these strong men helped us and made moving tolerable as we found we had a lot of stuff. I highly recommend this company. Thanks again!
Donna,
Just a short note to compliment you and the rest of the team. Finding reliable people and companies these days has become almost impossible. Your company fulfilled the packing and moving into storage flawlessly. Everyone worked hard, were polite, careful and generally a pleasure to have handling our home contents. I will recommend you and your firm without reservation.
Thanks for making our move nearly effortless.
Best Regards
BC
They were great! First time using professional movers and so glad that I did !!! They helped me with open boxes and big pictures for my 200 mile move… worked with me on dates and storage ! Really great job !!! Thanks again for the hard work :)))
Punctuality, Quality, Responsiveness, Value
I had never been impressed by any local mover I’ve hired UNTIL I hired Jim Gravedoni and his stellar work crew at Frank and Sons Moving and Storage. Jim, the Owner, came out on a Saturday to bid the job and I immediately felt at ease with our move when we decided to hire him for the job.
Jim was gracious to accommodate our hectic moving schedule and mismanaged time frames, all while making a conscious choice not to take advantage of our unfortunate scenario.
Jim and his crew arrived on schedule. They wrapped and taped and boxed and moved in a manner I’ve never seen done by moving companies. They all took such great care with our belongings and had the most pleasant and respectful attitudes. They all worked very hard and always maintained a smile. I’m thoroughly impressed by them!
Due to things beyond our control with the sale of our home, we were unable to have our belongings delivered and unloaded at the time and place we originally scheduled. Thankfully, Frank and Sons offers overnight storage, so we were fortunate that our belongings would have a safe home overnight.
The following day, we advised Jim that the sale of our home did not transpire and would need our belongings brought back to the house they had been moved from. When Jim and his crew arrived to unload, Jim showed us mattresses and frames he had brought (on his own) from the warehouse so that our kids would have beds to sleep in (we were supposed to have new beds delivered to the new home). What a beautiful gesture.
They unloaded the truck and took the same care they did as when they loaded the truck. I was amazed by how they remembered where everything went – down to our wardrobes.
Then came the bill…I was fully expecting to see thousands of dollars after all the moving hours, wait times and overnight storage, given our predicament. I would have paid it too because I am a professional who understands that people deserve to get paid for the work they do – and it wasn’t the moving company’s fault that we were in the situation we were in. I did not see thousands of dollars though. In fact, Jim CHARGED ME LESS than what I was expecting to pay had I utilized their services for the entire day as originally planned, even though we had held up his operations for two days.
Frank and Sons Moving Storage is the kind of Company you can count on and the one you want handling your move. Their level of care, quality work, professionalism and grace is superior to any other out there. Our family has truly been blessed by them.
Our family wanted to thank Robin and Frank and Sons for doing a fantastic job. They were priced reasonable and the staff was professional. Every detail was taken care of which made the move so much easier. Highly recommended.
After living in Cape Coral since 1978 and our current home since 2000, we made the decision to move closer to family. Needless to say the stress level was right up there. We called Frank and Sons Moving after speaking with friends who used them for local moves and highly recommended them. From the first appointment with Donna, estimator, to speaking with Robin ( answered all my questions!) to our actual moving day, we were in good hands.
Can’t say enough about the crew and the care they took packing our possessions. Not one broken item!!! They showed up on time for packing and loading. They were efficient and courteous, a very nice group of guys. Jim and his crew exceeded our expectations. Our bill of lading was as estimated. We highly recommend Frank and Sons, a trustworthy professional company. Our thanks to everyone at Frank and Sons Moving and Storage.
The best guys anywhere! They have moved/delivered for me many times. Always treated professionally and with much patience. They take great care with everything and it all ‘lands’ in perfect condition. Their prices can’t be beat. I would work with no one else.
This is so much like Jim & his crew to come to the rescue. I have had the pleasure of knowing and dealing with the owners of Frank & Sons for 25 years, and their honesty, integrity, and commitment to keeping their promises is second to none. They are what all movers should aspire to become…
To the Staff at Frank & Sons,
Thank you so much for all you do……Jim and Mike are so awesome. YOU ALL ARE TRUE PROFESSIONALS!
I am so happy to be home. My Dad and husband couldn’t believe today watching the men load all into the storage units. They were amazed.
I will always highly recommend you. Till we meet again! Once we’re ready to move into new place…..I’ve got my Steinway Piano to move!!! LOL!
Sincerely,
We chose to use Frank and Son’s based on the earlier reviews and we are so glad we did. Having moved several times, we are familiar with the potential hassles that can arise and we can honestly say this move was completely “hassle-free”. Every one, from the gentlemen who loaded our belongings to the office staff, have been courteous, professional and efficient. When you added to that a very reasonable and competitive price, this became one of the best decisions that we have made. We would gladly recommend this firm to anyone for either their moving and/or storage needs.
Highly recommended. Frank and Sons did a short move for us — about 25 miles. They were prompt, efficient, and really well-priced. We had three movers helping to unload the truck; the entire process took all of about four hours — and the good-natured guys somehow actually made moving fun (I know, amazing!) I’d definitely use them again!
Quick and efficient. They worked hard and were courteous and organized.
Call them and you will never use anyone else again
We Service the Following Cities and All Surrounding Areas
- Bonita Springs
- Cape Coral
- Englewood
- Estero
- Fort Myers
- Fort Myers Beach
- Golden Gate
- Marco Island
- Naples
- North Fort Myers
- North Naples
- North Port
- Pine Island
- Port Charlotte
- Punta Gorda
- Sanibel Island